1. Definition of the Provider
BULL SOFTWARE SRL , with office at Str. Sf. Lazar no. 23A, Nexio Building, Iasi City, Iasi County, CUI: R037378251, registered with the Trade Register under no. J22/878/2017, bank account RO21BTRLRONCRT0391658701, opened at Banca Transilvania, legally represented by Administrator Galatanu Adrian , hereinafter referred to as the “Provider” , provides software and digital services through the website bull-software.ro.
By accessing the site and/or placing an order via email or WhatsApp, the Customer declares that he has read and fully accepted these Terms and Conditions, which have contractual and fiscal force.
2. Scope of services
The provider offers services of:
development of software applications and digital platforms,
IT and digital marketing consultancy,
website optimization and maintenance,
related and customized services according to orders.
Orders can be placed via email or WhatsApp and are considered firm upon confirmation by the Provider. The confirmation includes the description of the services, the execution deadlines and the applicable rates.
These orders constitute the legal basis for invoicing and providing services.
3. Orders and confirmation of services
Any order placed by the Client becomes effective only after written confirmation from the Provider (via email or WhatsApp).
Confirmation of the order constitutes the agreement of both parties on the object, duration and price of the services.
Invoices are issued according to confirmed orders and are considered supporting documents for the Services provided.
4. Price of services and payment method
The price of services is established by mutual agreement between the Provider and the Client for each individual order.
The client undertakes to pay the value of the services based on the invoice issued , within the terms established in the order confirmation.
Additional costs for additional services or changes will be communicated and approved in writing via email or WhatsApp prior to execution.
Payment is usually made by bank transfer. Other payment methods may be agreed upon between the parties.
5. Duration and termination of services
The duration of services is specified in each confirmed order.
The Provider may suspend or terminate the provision of services if the Client does not comply with the payment obligations or other conditions set out in the confirmed order.
Either party may terminate the collaboration by written notice at least 15 days in advance, without penalties, except for orders already confirmed and in execution.
6. Obligations of the parties
The provider undertakes to provide the services to professional standards and to comply with the deadlines and specifications indicated in the confirmed order.
The client undertakes to provide all necessary information and materials and to pay the value of the services according to the invoice.
The client guarantees that all materials provided (texts, images, logos, etc.) do not infringe copyright or other intellectual property rights.
7. Liability
The provider does not guarantee specific results (traffic, profit, SEO positioning), but rather the provision of services according to professional standards.
The Provider is not responsible for direct or indirect losses caused by subsequent decisions of the Client, external infrastructure or legislative changes.
The client is responsible for the materials provided and confirms that they own the necessary rights.
8. Force majeure
Force majeure exempts the parties from liability for the total or partial non-performance of contractual obligations.
Force majeure events include: natural disasters, fires, infrastructure disruptions, unpredictable government acts.
The affected party must notify the other party within 5 days, with proof of the event within 15 days.
If force majeure lasts for more than 60 days, either party may terminate the collaboration without compensation.
9. Modification of terms and conditions
The Provider reserves the right to modify these Terms and Conditions at any time , without prior notice to the Customer. The modifications will be published on the bull-software.ro website and will immediately enter into force for all orders placed subsequently.
Placing an order after the publication of changes constitutes automatic acceptance of the new terms.
10. Privacy
All information and materials exchanged between the parties are confidential and may not be disclosed without the written consent of the other party.
11. Litigation
Disputes will be resolved amicably . Otherwise, disputes will be resolved by the competent courts at the Provider's headquarters.
12. Acceptance of terms
By placing an order via email or WhatsApp, the Customer declares that he has read, understood and fully accepted these Terms and Conditions, which have legal force similar to a contract and constitute the basis for invoicing the services provided by Bull Software SRL.
Last modified date: September 9, 2025